Daniels Auto
Care ASE Certified Mechanic's are schooled often.
They work hard to stay on top of industry technology and news.
ASE stands for Automotive Service Excellence, and they take their
certification seriously.
If your mechanic opted to skip the ASE, this might reflect on
their dedication to
keeping you happy as a customer. There are lots of good mechanics
out there who aren't
certified by ASE, or even AAA, but why take the chance?
Be loyal to
a good technician.
A good technician knows that he/she needs to provide you with
honest, quality
work at a fair price if they want your loyalty. If you find a
repair shop that does this, don't
"shop around."
Offer trust.
There are times that repairing the most immediate or obvious problem
results in
identifying other, often more serious issues that could not be
readily diagnosed
prior to the repair work. A good tech will communicate this possibility
to you
during the diagnostic phase; be prepared and do not become defensive
when it happens.
If you know your tech well, you should trust that s/he is telling
you the truth,
and not just trying to "upsell" you. Remember: your
tech didn't cause the problem -
he's just the messenger.
Take care
of your car
Auto technicians do not relish
telling their customers that they need expensive
repair work, especially if it is due to lack of proper maintenance.
What they do enjoy are customers that get their regularly-scheduled
maintenance done,
i.e. oil changes, tune-ups, EFI cleanings, etc. These services
add years to your car's life,
often result in better gas mileage, and give your tech the opportunity
on a consistent basis
to look your car over for any fluid leaks or other "first
tells" of more serious issues.
Early detection can often result in a much lower repair bill.
Realize that
your tech cannot read minds.
If you have had your car somewhere
else for repairs within the last 6 months,
tell your technician up-front exactly what was done. If you have
noticed fluid under the car,
strange noises, running problems, or any other out-of-the-ordinary
behavior, tell your tech
when you bring the car in.
Be honest
about the problem.
Some people think that if they tell the mechanic too much the
bill will be larger.
Just the opposite is true. Hiding symptoms may result in additional
diagnosis
(which costs money) or worse, may result is an incomplete or improper
repair.
Sharing everything you know about what the car is doing is the
way
to the lowest possible repair bill.
Don't expect
miracles.
Remember the old saying: Cheap, Fast, Good - pick two.
Are your expectations realistic? What is your #1 priority?
If you are hoping for that '85 Chevy with over 150K to "run
like new," you might
want to evaluate your expectations a little bit.
Refer Daniels
Auto Care to your friends.
The best compliment is to bring
the shop new business based on your good relationship.
We appreciate your trust in our business and hope that you know
how important
you are to us. Giving you exceptional repairs and maintaining
a safe and reliable
vehicle for you to drive is what we strive for.